FAQs

How much does shipping cost?

Domestic US and International shipping is FREE if your order is over $50. If your order is under $50 then US shipping is calculated based on your address and International shipping is $6.50. Please note that there may be additional import costs for deliveries outside of the U.S. depending on the regulations of your home country.

Where do you ship to?

We ship worldwide! All orders are insured against loss, damage, and shortage before they are shipped so you can purchase with confidence.

How long does shipping take?

We offer overnight, two-day, and four-day shipping to all US customers. International shipping takes an average of 4-10 business days. 

How do I know which cord is right for my phone?

Take a look at our phone compatibility chart to see which charger is right for your phone.

Are your products backed by a warranty?

Of course! Our products are Apple MFi Certified and guaranteed to work with your device and all operating systems.Every order placed at chargecords.com is backed by both a 90-day return for refund warranty and a 12-month free replacement warranty. All the details can be found on our warranty page.

Do you do wholesale orders?

Yes! Check out our retailer map here. Send us a message at wholesale@chargecords.com and we can chat further about our options.

How do I contact you?

Just send us an email at contact@chargecords.com and we’ll be happy to assist you within one business day of receiving your email. 

Where do I ship my return or exchange?

Make sure to email us at contact@chargecords.com before shipping us a returned item for exchange or refund. After that, our return address is: